Privacy policy

Privacy Policy

Effective Date: [Insert Date]

At Skin by Sushma (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.skinbysushma.com] and purchase our products. By using our website, you agree to the practices described in this Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.

  • Order Information: Products purchased, order history, payment status, shipping details.

  • Technical Information: IP address, browser type, device information, and cookies.

  • Communication Data: Emails, messages, or inquiries you send us.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your purchases, promotions, and support.

  • To personalize your shopping experience.

  • To improve our products, website, and services.

  • To comply with legal, taxation, and regulatory requirements (including GST).

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Logistics & Courier Partners: To deliver your orders.

  • Payment Gateways: (e.g., Razorpay, Shopify Payments, PayU) to process secure payments.

  • Service Providers: Who help us manage our website, marketing, or analytics.

  • Legal Authorities: If required under Indian law or to prevent fraud.

4. Cookies & Tracking Technologies

  • Our website uses cookies to improve your browsing experience, analyze traffic, and show relevant ads.

  • You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

  • We use secure servers, SSL encryption, and trusted payment gateways to protect your data.

  • While we take strong precautions, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As per the Digital Personal Data Protection Act, 2023 (India), you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate data.

  • Withdraw consent for marketing communications.

  • Request deletion of your data, subject to legal and tax obligations.

7. Data Retention

We retain your personal data only as long as necessary for:

  • Completing your transactions.

  • Complying with legal obligations (e.g., GST invoice records).

  • Resolving disputes and enforcing agreements.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, courier tracking). We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: help.skinbysushma@gmail.com
📍 Address: VPO JASOUR KHERI BAHADURGARH HR